Back to service areas

24/7 Towing and Roadside Assistance in Austin, TX

When your vehicle breaks down in Austin, you need a fast, reliable, and fully licensed towing service. Ozark Roadside connects drivers with a network of highly trained, fully insured operators available 24 hours a day, 7 days a week. Whether you need emergency flatbed towing, accident recovery, a battery jump start, or a vehicle lockout solution, our dispatch team coordinates rapid, professional service throughout the Greater Austin area.

Call for immediate dispatch: 888-375-9792
Request help online: Submit a service request

To ensure the fastest response time, please have your exact location, vehicle make and model, and the nature of your emergency ready when you contact us. This allows our dispatchers to send the correct equipment, provide transparent upfront pricing, and give you an accurate ETA.

Safety First: If your situation involves a car fire, active fuel leak, physical injuries, or a vehicle blocking a live traffic lane, please call 911 immediately before contacting a towing service.

Comprehensive Towing Services in Austin

Our network utilizes state-of-the-art equipment to handle a wide variety of towing needs, from standard sedans to heavy-duty vehicles. We ensure your vehicle is transported safely without causing further damage.

Emergency & Local Towing

If your vehicle cannot be safely driven, our dispatchers will send a tow truck to transport you to your home, a local mechanic, or your preferred dealership. We handle everyday breakdowns, ensuring you aren't stranded on an Austin roadway any longer than necessary.

Flatbed Towing

For maximum safety, especially regarding luxury vehicles, lowered cars, electric vehicles (EVs), and all-wheel-drive (AWD) cars, flatbed towing is the industry standard. We coordinate flatbed transport to guarantee your vehicle's drivetrain and chassis remain completely unharmed during transit.

Accident Recovery

Being in a collision is stressful. Our recovery specialists are trained to safely remove damaged vehicles from the scene of an accident. We work carefully to avoid causing secondary damage to your vehicle and can transport it directly to a collision center, body shop, or your insurance company's preferred storage facility.

Winch-Out & Off-Road Recovery

If your vehicle has slid off the road, gotten stuck in a ditch, or become bogged down in mud after heavy Texas rains, our providers offer heavy-duty winch-out services. We safely extract vehicles from difficult terrain without causing unnecessary strain on the frame.

Motorcycle Towing

Motorcycles require specialized equipment and careful handling. We connect riders with operators experienced in securing bikes safely for transport, ensuring your motorcycle arrives at the repair shop in pristine condition.

Please note: Requests involving commercial semi-trucks, buses, heavy equipment, or large RVs require specialized heavy-duty equipment. You must confirm these specific services with dispatch before assuming availability.

Roadside Assistance Services in Austin

Often, a full tow isn't necessary. Our roadside assistance network can resolve many common issues right where you're parked, getting you back on the road quickly.

Battery Jump Starts & Assistance

If your car won't start due to a dead 12-volt battery, we can dispatch a provider to give you a jump. If a jump start fails to revive the vehicle, we can arrange for a tow to a local auto parts store or mechanic.

Please keep in mind: Standard battery assistance does not cover on-site battery replacement, computerized battery registration, alternator/starter repairs, or high-voltage EV battery repairs.

Flat Tire Changes

If you have a safe, fully inflated spare tire, we can send a professional to remove your flat and mount the spare. Inform dispatch if your vehicle lacks a spare, has a missing locking lug nut key, or is parked on a steep incline. A standard tire change does not include patching a flat or bringing a new tire to your location.

Vehicle Lockout Assistance

Locked your keys in the car? We coordinate entry services to help you regain access to your passenger cabin without damaging your vehicle's paint or door seals. Standard lockout service does not include cutting replacement transponder keys, programming key fobs, or fixing broken ignitions.

Emergency Fuel Delivery

Running on empty? If your tank runs dry, we can arrange to have a small amount of emergency fuel brought to your location. Let us know if you need standard gasoline or diesel, and confirm the delivery fees and fuel charges before authorizing the dispatch.

Serving All of Austin and Surrounding Areas

Our service coverage extends across the entire Austin metro area, ensuring that no matter where you are stranded, help is on the way. We frequently dispatch drivers to:

  • Downtown Austin & The Domain
  • Zilker Park & South Austin (SoCo)
  • Westlake Hills & Lake Travis
  • Round Rock & Cedar Park
  • East Austin & Mueller

Navigating Austin Highways

Austin roadside requests frequently occur along the city’s major transit corridors, including:

  • Interstate 35 (I-35)
  • US Highway 183 & 183A Toll
  • US Highway 290 & 290 Toll
  • State Highway 71 (SH 71)
  • Loop 1 (MoPac Expressway)
  • Capital of Texas Highway (Loop 360)

When requesting help from these routes, never rely on the highway name alone. Always provide your direction of travel, the nearest exit, and a mile marker if possible.

TxDOT HERO Program: The Texas Department of Transportation operates a free Highway Emergency Response Operator (HERO) program on specific Austin-area highways. This is a state-funded service completely separate from Ozark Roadside. For official coverage maps and hours, review the Austin HERO roadside assistance information.

Transparent Pricing & ETAs

How Much Does Towing Cost in Austin?

Every roadside situation is unique, which means pricing fluctuates based on your specific circumstances. Factors influencing your final quote include:

  • The specific service requested (towing vs. roadside)
  • Your exact pickup location and drop-off destination
  • Vehicle size, weight, and drivetrain (e.g., heavy-duty vs. light-duty)
  • Specialized equipment requirements (e.g., flatbed vs. wheel-lift)
  • Difficult access (e.g., parking garages, gated communities, off-road)

We believe in transparent pricing. Always ask for a comprehensive quote and confirm what is included. Do not assume the base price covers tolls, storage fees, extended mileage, or services added on-site after the truck arrives.

Estimated Arrival Times

Arrival times in Austin vary heavily depending on traffic, weather, and provider availability. While we strive for 30 to 60-minute response times, there is no guaranteed ETA for every situation. Dispatch will provide a realistic ETA after reviewing your request. Remember that an estimate is not a guarantee; keep us informed if your situation changes.

Roadside Safety Tips While Waiting

If it is safe and legal to do so, move your vehicle completely out of the flow of traffic. Keep your hazard lights activated and stay vigilant of surrounding vehicles.

Never attempt to change a tire or force entry into your car if you are in a dangerous position. Avoid standing:

  • Directly in a live traffic lane
  • Between your car and another vehicle
  • On the side of a road without a guardrail or barrier
  • In front of or behind a car on a steep hill

Call 911 immediately if:

  • Someone is injured.
  • Your vehicle is blocking moving traffic.
  • There is a fire or fuel leak.
  • Your car is at high risk of being hit.

Alert our dispatch team right away if your vehicle is in a precarious or highly dangerous spot.

Frequently Asked Questions

Do you offer 24/7 towing in Austin? Yes. We accept towing and roadside assistance requests 24 hours a day, 7 days a week, including holidays. Provider and equipment availability is confirmed on a case-by-case basis.

What types of towing services do you provide? We coordinate emergency towing, flatbed towing, accident recovery, winch-outs, motorcycle towing, and heavy-duty towing (by request).

How fast can a tow truck reach me? Arrival times depend on your location, Austin traffic, weather, and the type of equipment needed. Dispatch will give you a realistic estimate once your details are reviewed.

Are your operators licensed and insured? Yes. We only dispatch fully licensed, bonded, and insured towing operators to ensure your vehicle is handled professionally and safely.

Can you tow me if I break down on I-35 or MoPac? Yes. We service all Austin highways. For safety, please provide your direction of travel, the nearest exit, and whether you are completely out of the traffic lane.

What if I have a flat tire but no spare? Standard roadside tire changes require a functional spare. If you don't have one, let dispatch know, and we will arrange to tow your vehicle to a local tire shop.

Can you bring and install a new battery on-site? Standard battery service is for jump starts only. Battery testing, replacement, and computer programming must be explicitly confirmed with dispatch beforehand.

Do you handle heavy-duty towing or rollover recoveries? Not automatically. Specialized services for commercial trucks, heavy equipment, rollovers, and rotator recoveries require specific equipment. You must confirm these requests directly with dispatch.

Is Ozark Roadside affiliated with the TxDOT HERO program? No. TxDOT HERO is a separate, state-operated roadside assistance program. Ozark Roadside is an independent service provider.

Request Help in Austin Today

Don't let a vehicle breakdown ruin your day. For 24/7 towing and roadside assistance throughout Austin, TX, reach out to Ozark Roadside. Our professional dispatchers are standing by to send help your way.

Phone: 888-375-9792
Online: Request service here

Have your location, vehicle details, and preferred towing destination ready when you call to ensure the fastest possible response.

<script type="application/ld+json"> { } </script>

Request towing or roadside assistance

Dispatch will ask for your exact location, vehicle information, the problem, and any immediate traffic or safety hazards.

Call (888) 375-9792